Privacy Policy
Last Updated: February 2026
1. Introduction
At Roulettino Casino ("we," "us," "our," or "Company"), we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit
our website and use our services.
2. Information We Collect
We collect information you provide directly, such as:
- Account registration information (name, email, date of birth, address)
- Payment information (credit card, bank details, crypto wallet)
- Identity verification documents (passport, driver's license)
- Communication preferences and contact information
- Gaming activity and betting history
We also collect information automatically:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Cookies and tracking technologies
- Referral source
3. How We Use Your Information
We use collected information for:
- Providing gaming services and processing transactions
- Account management and verification
- Fraud detection and security
- Compliance with legal obligations
- Marketing and promotional communications (with consent)
- Improving our website and services
- Customer support
- Responsible gambling monitoring
4. Data Protection & Security
Your data is protected using industry-standard security measures:
- 256-bit SSL encryption for all data transmission
- Secure password hashing (bcrypt)
- Regular security audits and penetration testing
- Limited access to personal data (staff only when needed)
- Secure data centers with backup redundancy
5. Data Sharing
We do NOT sell your personal information. We may share data with:
- Payment processors (for transaction processing)
- Banking partners (for withdrawals)
- Compliance and regulatory authorities (when required by law)
- Fraud detection services
- Our trusted service providers (email, analytics)
6. Cookies & Tracking
We use cookies for:
- Session management (keeping you logged in)
- Remembering preferences
- Analytics and performance tracking
- Targeted advertising (with your consent)
You can disable cookies in your browser settings. However, this may affect site functionality.
7. GDPR Compliance (EU Users)
If you're in the EU, you have rights under GDPR:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your account and data
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with your data protection authority
8. Retention Policy
We retain personal information for:
- Active accounts: Duration of account existence + 5 years after closure
- Payment records: 7 years (tax & legal compliance)
- Marketing emails: Until unsubscribed
- Cookies: Typically 1-2 years
9. Children's Privacy
Roulettino is not intended for individuals under 18 years old. We do not knowingly collect information from minors.
If we become aware of such information, we will delete it immediately.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
Please review their privacy policies before providing information.
11. Contact Us
For privacy inquiries, contact our Data Protection Officer:
- Email: [email protected]
- Address: E-Commerce Park, Kaya Richard J. Beaumont z/n, Willemstad, Curacao
12. Policy Changes
We may update this Privacy Policy periodically. Changes become effective when posted.
Continued use of our service constitutes acceptance of the updated policy.
📝 By James Michael Robertson
Chief Gaming Director. Oversees data protection and privacy compliance.